Crisis destination management: the case of Ischia island

The aim of this paper is to analyze crisis and reconstruction processes of inter-firm systems, with particular reference to tourism sector. Although literature on the topic has addressed this issue, linking the concept of crisis to destinations threats, its contribution appears still limited to the external factors. If crisis means loss of arrivals, visitor nights and tourist spending capacity, the reasons that lead to destination crisis must be also traced either in context or in the bad strategic choices at both macro (destination) and micro (firm) level. Furthermore, this paper provides an example of the key challenges facing the tourism sector in the island of Ischia, suggesting possible turnaround processes.