'ACCORD' e-Platform: Development and evaluation of an innovative multicultural training for school professionals

The study aims at describing the development, application and evaluation of ACCORD, an innovative e-platform offering a free-accessible tailored multicultural training for school professionals through the application of current ICT research (e-learning, mobility, internet, artificial intelligence). The eplatform provided school professionals with a dedicated Massive Online Open Course (MOOC) and a Serious Game (SG), embedded within it, useful to enhance and (self-)evaluate their intercultural competences and negotiation abilities. Technological, Psychological, and Pedagogical models and approaches underpinned the methodology driving the creation of the e-platform contents. Following a pilot test, the edited version of the e-platform (including the SG, learning materials, lessons, questionnaires) was widely diffused in different languages (English, German, Italian, Flemish, Spanish). Pre- and post-training questionnaires were used to assess the learning experience and the efficacy of the training. Findings provided evidence supporting the learning effectiveness of ACCORD training. The experience with the e-platform has been positively rated by the users concerning both the technological and educational aspects. Overall, the study provided an overview on the creation, implementation and evaluation of a novel multicultural training tool, which has been proven to effectively foster the enhancement of intercultural and interethnic competencies of professionals working in the European educational contexts.