Nowadays all universities carry out surveys to measure student satisfaction of teaching quality. In this work we apply ordered logit models to study which are the main determinants of student satisfaction of courses analyzing teaching evaluations filled in by students. Data consists of the universe of teaching evaluations collected in a large public university in the academic year 2017/2018. The main result is that teacher characteristics matter and they are the main drivers of student overall satisfactions. The ability of instructors to stimulate student interest, together with the clarity of their explanations, are the key drivers of student satisfaction. Moreover, student satisfaction is inversely related to the instructors’ seniority. Finally, organization of teaching and infrastructures are positively correlated with expected satisfaction, but their effect is (much) smaller.

Student evaluation of teaching: an application using ordered logit models / Basile, Achille; Cataldo, Rosanna; Fano, Shira; Venittelli, Tiziana. - (2019). (Intervento presentato al convegno ITACOSM 2019 - SURVEY AND DATA SCIENCE tenutosi a Firenze nel 5-7 Giugno 2019).

Student evaluation of teaching: an application using ordered logit models

Achille Basile;Rosanna Cataldo;Shira Fano;Tiziana Venittelli
2019

Abstract

Nowadays all universities carry out surveys to measure student satisfaction of teaching quality. In this work we apply ordered logit models to study which are the main determinants of student satisfaction of courses analyzing teaching evaluations filled in by students. Data consists of the universe of teaching evaluations collected in a large public university in the academic year 2017/2018. The main result is that teacher characteristics matter and they are the main drivers of student overall satisfactions. The ability of instructors to stimulate student interest, together with the clarity of their explanations, are the key drivers of student satisfaction. Moreover, student satisfaction is inversely related to the instructors’ seniority. Finally, organization of teaching and infrastructures are positively correlated with expected satisfaction, but their effect is (much) smaller.
2019
Student evaluation of teaching: an application using ordered logit models / Basile, Achille; Cataldo, Rosanna; Fano, Shira; Venittelli, Tiziana. - (2019). (Intervento presentato al convegno ITACOSM 2019 - SURVEY AND DATA SCIENCE tenutosi a Firenze nel 5-7 Giugno 2019).
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11588/772837
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