This paper is aimed at exploring the role of natural language in organizational learning performances, particularly under conditions of high complexity of external environment. To address this issue, the stylized representation of organizational learning proposed in the seminal paper of March of 1991 “Exploration and exploitation in organizational learning” is used as a reference model to build up an agent-based computational laboratory. Through this lab simulative experiments have been settled and performed to verify in which environmental conditions a cognitive system capable of managing vague descriptions of reality is more effective than a formal system which instead provides precise descriptions. Experimental results show that in stable environments the language-based management of organizations does not offer significant advantages with respect to traditional approaches. In turbulent environments, instead, the benefits of natural language are related to the ability of the fuzzy organization to cope effectively with environmental complexity (modelled as turbulence) in the long run.

The effectiveness of ambiguity in the management of complexity

Ponsiglione C.
;
Primario S.;Zollo G.;Cannavacciuolo L.
2018

Abstract

This paper is aimed at exploring the role of natural language in organizational learning performances, particularly under conditions of high complexity of external environment. To address this issue, the stylized representation of organizational learning proposed in the seminal paper of March of 1991 “Exploration and exploitation in organizational learning” is used as a reference model to build up an agent-based computational laboratory. Through this lab simulative experiments have been settled and performed to verify in which environmental conditions a cognitive system capable of managing vague descriptions of reality is more effective than a formal system which instead provides precise descriptions. Experimental results show that in stable environments the language-based management of organizations does not offer significant advantages with respect to traditional approaches. In turbulent environments, instead, the benefits of natural language are related to the ability of the fuzzy organization to cope effectively with environmental complexity (modelled as turbulence) in the long run.
File in questo prodotto:
File Dimensione Formato  
ponsiglione et al., aiig, 2018.pdf

solo utenti autorizzati

Descrizione: documento presentato al convegno e incluso negli atti con accesso riservato
Tipologia: Documento in Pre-print
Licenza: Accesso privato/ristretto
Dimensione 397.4 kB
Formato Adobe PDF
397.4 kB Adobe PDF   Visualizza/Apri   Richiedi una copia

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11588/741504
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact