Reframing Professional Challenges through Action Learning Conversation in Medical Organizations

The paper presents three different case studies involving a variety of medical professionals and focused on different kinds of professional challenges and dilemmas in order to identify and track the transformative processes in term of new understandings and reframing of actions, plans and situations as well as new ways to play ones’ professional role. Our working hypothesis is that action learning conversation is a powerful device to support professionals involved in medical organizations in reframing the challenges and dilemmas they face inorder to plan more effective actions and responses. Starting from a professional problem defined as challenge presented from one of the participants we developed a conceptual framework using the ORID (Objective, Reflective, Interpretative and Decisional) framework (Marsick & Maltbia, 2009). The interactions between participants were transcribed and coded drawing on this framework, and adaptations were made to the framework when warranted by thedata.