The article investigates the relationship between Performance Management Systems (PMS) and IS in a single Italian Public University, starting from the gap that exists between what is declared in University policy statements— ostensibly oriented towards empowerment—and what is actually implemented by public managers. We are particularly interested in understanding how ICT could support PMS in the control process. In our empirical analysis we observed that the role of IS depends on the strategy adopted in planning and implementing the PMS.
The role of IS in Performance Management : The Case of an Italian Public University / Mercurio, Riccardo; DE NITO, E.; PEZZILLO IACONO, M.; Esposito, V.; Silvestri, L.. - 6:(2014), pp. 13-27. [10.1007/978-3-319-07905-9_2]
The role of IS in Performance Management : The Case of an Italian Public University
MERCURIO, RICCARDO;
2014
Abstract
The article investigates the relationship between Performance Management Systems (PMS) and IS in a single Italian Public University, starting from the gap that exists between what is declared in University policy statements— ostensibly oriented towards empowerment—and what is actually implemented by public managers. We are particularly interested in understanding how ICT could support PMS in the control process. In our empirical analysis we observed that the role of IS depends on the strategy adopted in planning and implementing the PMS.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
