Unfolding resilience in digital platforms from a microfoundations perspective

This article enriches current debates about multi-sided digital platforms focusing on the domain of resilience in the light of microfoundations perspective. Three processes of resilience – anchoring, objectification, and legitimization – are proposed to explain structural and behavioral dimensions of resilience for multi-sided digital platforms. Three levels are identified: 1] dyadic, 2] organizational, and 3] social/policy trough which platforms’ features are explained and the dynamics of resilience within the platform as the result of three microfoundations are decoded. Conceptualization herein can be useful both for strategizing around the platform and for defining policy actions for managing the (un)intended consequences of platform dynamics.