This work investigates how human awareness about a social robot’s capabilities is related to trusting this robot to handle different tasks. We present a user study that relates knowledge on different quality levels to participant’s ratings of trust. Secondary school pupils were asked to rate their trust in the robot after three types of exposures: a video demonstration, a live interaction, and a programming task. The study revealed that the pupils’ trust is positively affected across different domains after each session, indicating that human users trust a robot more the more awareness about the robot they have.
Getting to know pepper: Effects of people’s awareness of a robot’s capabilities on their trust in the robot / Rossi, A.; Holthaus, P.; Dautenhahn, K.; Koay, K. L.; Walters, M. L.. - (2018), pp. 246-252. (Intervento presentato al convegno 6th International Conference on Human-Agent Interaction, HAI 2018 tenutosi a University of Southampton, gbr nel 2018) [10.1145/3284432.3284464].
Getting to know pepper: Effects of people’s awareness of a robot’s capabilities on their trust in the robot
Rossi A.;
2018
Abstract
This work investigates how human awareness about a social robot’s capabilities is related to trusting this robot to handle different tasks. We present a user study that relates knowledge on different quality levels to participant’s ratings of trust. Secondary school pupils were asked to rate their trust in the robot after three types of exposures: a video demonstration, a live interaction, and a programming task. The study revealed that the pupils’ trust is positively affected across different domains after each session, indicating that human users trust a robot more the more awareness about the robot they have.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
