In this work we investigate how humans' awareness of a social robot's capabilities affect their trust in the robot. We present a user study that relates knowledge on different quality levels to participants' ratings of trust. Primary school pupils were asked to rate their trust in the robot after three types of interactions: a video demonstration, a live interaction, and a programming task. The study revealed that the pupils' trust is not significantly affected across different domains after each session. It did not appear to be significant differences in trust tendencies for the different experiences either; however, our results suggest that human users trust a robot more the more awareness about the robot they have.

Getting to know Kaspar : Effects of people's awareness of a robot's capabilities on their trust in the robot / Rossi, A.; Moros, S.; Dautenhahn, K.; Koay, K. L.; Walters, M. L.. - (2019). (Intervento presentato al convegno 28th IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2019 tenutosi a ind nel 2019) [10.1109/RO-MAN46459.2019.8956470].

Getting to know Kaspar : Effects of people's awareness of a robot's capabilities on their trust in the robot

Rossi A.;
2019

Abstract

In this work we investigate how humans' awareness of a social robot's capabilities affect their trust in the robot. We present a user study that relates knowledge on different quality levels to participants' ratings of trust. Primary school pupils were asked to rate their trust in the robot after three types of interactions: a video demonstration, a live interaction, and a programming task. The study revealed that the pupils' trust is not significantly affected across different domains after each session. It did not appear to be significant differences in trust tendencies for the different experiences either; however, our results suggest that human users trust a robot more the more awareness about the robot they have.
2019
Getting to know Kaspar : Effects of people's awareness of a robot's capabilities on their trust in the robot / Rossi, A.; Moros, S.; Dautenhahn, K.; Koay, K. L.; Walters, M. L.. - (2019). (Intervento presentato al convegno 28th IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2019 tenutosi a ind nel 2019) [10.1109/RO-MAN46459.2019.8956470].
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11588/905159
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