Innovation in hospitals: An e-procurement model in pharmacy operations in day surgery

The relationship between pharmaceutical companies and hospitals is one of the most important key factors in healthcare system. Hospitals are complex organizational structures that can be improved in order to reduce wastes from both the economic point of view and the resources employed. This leads to a progressive modification of their commercial and technological relationships with pharmaceutical companies. This paper analyses the introduction of e-collaboration models for the supply relationship between hospitals and pharmaceutical companies and presents a new and more streamlined materials purchase procedure based on e-commerce. In order to verify the real benefits and analyze the peculiarities of this approach a simulation model using the System Dynamics has been implemented.