This paper engages in a reflection on the concept of ???E-health care??? by analysing it from the point of view of its value. What is the meaning acquired by the concept of value in this context? And are e-health care platforms able to create value for their patients? The Internet and the IT have incredibly changed how healthcare can be delivered. Ehealth programs have been, in fact, experimented in order to improve the quality of the care and patient outcomes. The aim of this paper is to understand, how e-healthcare platforms can generate value thanks to the active role of its users. Implications will be discussed and a model of value creation will be developed.
A model for value creation: key role of the users as co-producers of e-health services / Toraldo, MARIA LAURA; Mangia, Gianluigi; Consiglio, Stefano; Mercurio, Riccardo. - (2013), pp. 1057-1071. (Intervento presentato al convegno Smart Growth: Organizations, Cities and Communities tenutosi a Zagreb nel 12-14 Giugno 2013).
A model for value creation: key role of the users as co-producers of e-health services
TORALDO, MARIA LAURA;MANGIA, GIANLUIGI;CONSIGLIO, Stefano;MERCURIO, RICCARDO
2013
Abstract
This paper engages in a reflection on the concept of ???E-health care??? by analysing it from the point of view of its value. What is the meaning acquired by the concept of value in this context? And are e-health care platforms able to create value for their patients? The Internet and the IT have incredibly changed how healthcare can be delivered. Ehealth programs have been, in fact, experimented in order to improve the quality of the care and patient outcomes. The aim of this paper is to understand, how e-healthcare platforms can generate value thanks to the active role of its users. Implications will be discussed and a model of value creation will be developed.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
