The literature on ERP (Enterprise Resource Planning) systems implementation is replete with stories of unsuccessful project outcomes. One of the issues that have attracted relatively little research is the interplay between national culture and the manner in which the ERP project unfolds. The goal of this article is to explore this issue through the use of two case studies from the US and Italy. The data from the case studies is used to demonstrate the impact of national cultural on the two ERP implementation projects. Based on the unique patterns of the implementation process in each of the two cultures, broader issues of ERP implementation are explored and directions for future research on ERP implementation across cultures are proposed.
ERP Implementation: A Cross-Cultural Perspective / Rippa, Pierluigi; Livermore, C.. - In: JOURNAL OF GLOBAL INFORMATION TECHNOLOGY MANAGEMENT. - ISSN 1097-198X. - 14:3(2011), pp. 5-26. [10.1080/1097198X.2011.10856541]
ERP Implementation: A Cross-Cultural Perspective
RIPPA, PIERLUIGI;
2011
Abstract
The literature on ERP (Enterprise Resource Planning) systems implementation is replete with stories of unsuccessful project outcomes. One of the issues that have attracted relatively little research is the interplay between national culture and the manner in which the ERP project unfolds. The goal of this article is to explore this issue through the use of two case studies from the US and Italy. The data from the case studies is used to demonstrate the impact of national cultural on the two ERP implementation projects. Based on the unique patterns of the implementation process in each of the two cultures, broader issues of ERP implementation are explored and directions for future research on ERP implementation across cultures are proposed.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
