In previous authors’ researches (Capaldo et al., 2006, 2007, 2008) a model aimed at providing IT management with an effective instrument to reduce the risk of failure of implementation process was presented. The model is based on the analysis of technical and organizational issues that may affect a successful implementation process. This model will be the methodological assumption to develop a tool to plan change management activities in ERP implementation process. To overview some criticalities of the model, a survey based on Analytic Hierarchy Process was carried out. Two sets of expert were selected: academician and professional. On the basis of the results obtained, variables will be reduced and ranked in order to obtain a final set of indicators to put in to the tool

An AHP approach to evaluate factors affecting ERP implementation success

CAPALDO, GUIDO;IANDOLI, LUCA;RIPPA, PIERLUIGI;
2008

Abstract

In previous authors’ researches (Capaldo et al., 2006, 2007, 2008) a model aimed at providing IT management with an effective instrument to reduce the risk of failure of implementation process was presented. The model is based on the analysis of technical and organizational issues that may affect a successful implementation process. This model will be the methodological assumption to develop a tool to plan change management activities in ERP implementation process. To overview some criticalities of the model, a survey based on Analytic Hierarchy Process was carried out. Two sets of expert were selected: academician and professional. On the basis of the results obtained, variables will be reduced and ranked in order to obtain a final set of indicators to put in to the tool
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11588/326082
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