Challenges and opportunities of emerging technologies in the public sector: A managerial approach on the individuals’ role in organizations

The impact of emerging technologies has broadened the horizons of study to provide answers and potential solutions to the difficulties and dilemmas concerning the workers’ contribution in relation to the effective use of these tools. The achievement of these objectives, from the theoretical reflection and from the practical initiatives, is feasible through an opening towards a dis-continuity connected to a regenerated and desired “new humanism”, capable of making us reflect on renewed organizational and conceptual orientations. Rethinking workers’ position in the relationship with technology is relevant precisely because it allows us to redefine their roles within organizations. In response to the dangers of automation, in this context, individuals will be responsible for providing interpretations characterizing adequate information power. This represents a significant challenge within public administration. Starting from a theoretical approach that combines the theoretical assumptions derived from personalism and Chomsky’s generative grammar, the contribution intends to investigate how the use of big data in reporting can promote readability and transparency of public information, mediated and implemented by human judgment. This approach, in redefining the roles of people in current work contexts, provides a humanistic framework of analysis in management, contrary to some predictive literary interpretations.