ERP RISK ASSESSMENT: EVIDENCES FROM CASE STUDIES

Not infrequently, enterprise integration projects fail. The lessons learned from these failures can help managers avoid common and even not-so-common pitfalls. More important to the practitioner, however, is the ability to predict and manage risks associated with these failures. This paper proposes a preliminary verification of the proposed risk management methodology in order to assess the applicability, utility and usability of the suggested solutions and to achieve potential refinements. The empirical verification, in particular, intends to investigate the proposed model by retrospective case studies in five big companies from different sectors. A case study research framework was created and applied. Companies with similar profiles were surveyed and differences in the implementation projects were detected. Inferences about the adopted risk management approaches and risk treatment techniques were finally made.